Help
- Monitoring

Cartoonnetwork 2.0 it's full of new fun stuff for your enjoyment and fun. One of them is the possibility of enjoying new games and contents of your favorite shows.

Cartoonnetwork 2.0 is aimed to healthy joy and fun of the users. To this purpose, there are coexistence rules to ensure the safety and welfare of everyone in the Cartoon experience.

We recommend not sharing any personal information that can compromise you, either your code key for this site. Remember that is for your own protection.

We will be monitoring 24 hours the correct use of the contents (chats, comments, e-mails, etc.) for the safety and welfare of all the users.

How can I do to denounce other user?

Looking at the profile of your contacts, you can make click over the "denounce" button.

How can I do to denounce a comment?

You must make click over the red button of denounce over the comment. You can also make denounces through an e-mail.

Why I can't share e-mails or urls?

To enhance your safety, this kind of information is restricted. We also recommend not sharing any personal information such as passwords, addresses, phones, etc.

If you have any doubt, consult or complain you can send us an e-mail through the form "contact us" located in the Help Section.


- Games

The new Cartoon experience allows you to drag the icon of the video, game, etc. to the central screen without opening any further pages.

How can I do to share games with my friends?

Drag the icon of the game you want to share towards the icon/avatar of your friend in your contact list.

Why is the game taking so long to load?

Most of our games are files with sizes that may go between 500 k and 1, 5 MB. Depending on your internet connection, games may take a few minutes to upload. If you want information about high speed access, please contact you local service provider operator.

Why looks funny the page in my computer?

CartoonNetwork 2.0 looks better in the latest Internet Explorer, Flash and Java components.

I'm looking for a particular game but I can't find it

Try searching the game through the picker located in the upper right of the screen. Use the searcher there. You can search games and videos by show or favorite characters.


- Emoticons

While you are in the cosmos you will see at the both sides of the chat window the emotions and actions.

Emotions

The emotions are fun animations that your avatar can express when you click on any of them. You can share your mood with others about something you were told. You can laugh, cry, get angry or be in love, just to show a few examples of what you can do during the chat.

TIP: to express an emotion, besides clicking on it, you can also put the mouse over the icon of the emotion and you will see the shortcut that should be written in the keyboard.

Actions

The actions are activities that you can share with other avatars by clicking on them and dragging them with the mouse to the avatar you want to share with. Some will cost a few credits, others are free. Some you can use without authorization and others you?ll have to ask for permission. With the actions, you?ll have fun with other avatars creating comical situations in the cosmos. For example, you can have a snowball fight during the winter or perform other activities in the other periods of the year.

Your favorite brands will also have a space in the cosmos. Remember visiting the cosmos often to see what new stuff we have for you.

See you inside!


- Shows

Cartoonnetwork 2.0 it's full of new fun stuff for your enjoyment and fun. One of them is the possibility of enjoying new games and contents of your favorite shows.

How can I find out the hour of a show?

Check out our schedule to find you show.

How can I vote a show?

You can vote through Votatoon.


- Parent's guide

Cartoonnetwork 2.0 it's full of new fun stuff for your enjoyment and fun. One of them is the possibility of enjoying new games and contents of your favorite shows.

Cartoonnetwork 2.0 is aimed to healthy joy and fun of the users. To this purpose, there are coexistence rules to ensure the safety and welfare of everyone in the Cartoon experience.

Parent's authorization.

If you're under 13 years old, we will send your parent a notification e-mail. Your parent can habilitate you to use the advanced mode that will allow you to chat with other users without using the prefabricated phases, leave comments in any game and video, and use the instant messenger.

The parents are allowed to modify or erase their child account. In the received e-mail there is a link that opens up a page with all the data of your son or daughter account. From there they can modify or erase the account.

How to do when a parent doesn't have an e-mail account.

For the user to become an advanced user, the parent must have an e-mail. In case of not having any, there are various free sites in the internet in witch they can create an e-mail account. This is needed in order to have a better control and safety of our under aged users in the site.

We will be monitoring 24 hours the correct use of the contents for the safety and welfare of all the users.


- Cartoon Movement

Choose a goal

Choose a category from the goals cloud.

Choose a goal from the list by clicking on ?I want to do this?.

It will be added to ?MY GOALS?.

You are allowed to have 4 active goals at the same time.

Complete the tasks

Follow the instructions and complete the tasks.

Remember that some tasks include related material that you can download.

To complete a task you don?t only have to follow the instructions. You also have to receive the amount of supports needed from other people.

What are supports for?

Receiving supports lets you finish a task.

You must give away yours to help other people and make them give you theirs as well.

You got 10 supports each week that you can give away to anyone you like.

Check this panel to see how many supports you got.

To give support to somebody?s goal, you have to go to his/her list of goals and choose the goal you want to support.

REMEMBER: You can only give 1 support per goal per person.

Tips

So as to get more supports it is better to write how you are doing with the goal so people know what do you fell about it.

You can see who gave supports to you, go to the goal list of these people and support back!

You can also get supports outside Cartoon Movement.

By sending emails to your friends.

Or by chatting out in the COSMOS.


- Register questions

Cartoonnetwork 2.0 has a lot of benefits, if you register you can make use of all of them. Registering is fast and easy.

If you are under 13 years old, you have to register you own mail and your parent's mail also

If you are over 13 years old, you register your mail and begin to enjoy the Cartoon experience.

How can I recover my password?

First you must log in and then click under the button "forgot any of your data". Your password will be sent to the mail in your registration form. Remember, you can always change your e-mail.

Parent's authorization.

If you're under 13 years old, we will send your parent a notification e-mail. Your parents can habilitate you to use the advanced mode that will allow you to chat with other users without using the prefabricated phases, leave comments in any game and video, and use the instant messenger.

The parents are allowed to modify or erase their child account. In the received e-mail there is a link that opens up a page with all the data of your son or daughter account. From there they can modify or erase the account.

What happens if my parents don't have e-mail?

For becoming an advanced user, your parent must have an e-mail. In case of not having any, there are various free sites in the internet in witch they can create an e-mail account.


- Experience

Cartoonnetwork 2.0 it's full of new fun stuff for your enjoyment and fun. One of them is the possibility of enjoying new games and contents of your favorite shows.

As more you play the more experience you'll get. Under your avatar you'll see a color aura. The darker the color is, the more experienced you'll be.


- Mobile

You can download to your mobile phone the following contents:

1.Show music in mp3 format

2.Screensavers

3.Wallpapers

4.Videos

How can I make to get credits through the mobile phone (sms)?

Send a text message (SMS) with your name to the number xxxxx

I sent an SMS but I didn't get the credits.

In this case, you should contact your local phone operator.


- Comments

Did you like a game?

Would you like to see more videos like the one you just have seen?

If you are older than 13, and while you are logged in with your avatar, you can write comments on the content you have seen or are about to see.

To do this, when you open a content (games, videos or downloadable), you will see in the bottom part of the main screen where the content is, a task bar with a few options. You will notice a small arrow pointing upwards. If you click on it, you will see the comments of other avatars and will have the chance to write your own comment or answer any of the others appearing there.

If you see any inappropriate comment in which someone is harassing others or in which the avatar is saying something that he shouldn?t, then you can report this person with the small exclamation point above the dialogue box. This way, we will be aware of it and will erase it if it doesn?t go by the rules.

See you inside!


- Alerts

You can program your profile to receive alerts of the newest games and videos of your preference. Make click in the alert button located in your profile.

You can also receive the ToonNews bulletin with the latest Cartoon news.


- Credit questions

Cartoonnetwork 2.0 it`s full of new fun stuff for your enjoyment and fun. One of them is the possibility of enjoying new games and contents of your favorite shows. In order to enjoy some of them you will be needing credits.

How can I get more credits?

There are three ways in order to get credits:

1) Through SMS (XXXX

2) Through promotions codes (TV, etc.)

3) Through experience (the more you play the more experience you'll achieve).

Make click in your coins to read the history of your credits.

I've already spent all my credits. What do I do now?

You can load more credits and continue enjoying the Cartoon experience.

What can I do with the credits I already have?

You can play special games and watch special videos, besides buying new cool costumes for your avatar, or new elements for your planegotchi.


- Cosmos

Cartoonnetwork 2.0 it's full of new fun stuff for your enjoyment and fun. One of them is the possibility of enjoying new games and contents of your favorite shows.

In the Cosmos you will find lots of planets where you can have fun with your friends talking and sharing actions.

How do I find planets?

Make click over the "cosmos" button and there you will see all the planets, including the user's planegotchis.

Planet's areas.

Every area has a maximum capacity of 10 users. It's possibly to open talk, and have private talks up to 3 users.

If you want to use a room and you can't, you should wait till someone lives the chat.

How can I do to share actions with my friends in the area?

The actions are located beneath the avatars. Drag the action you'd like to use over the avatar, or over your friend's avatar to share the action with him.

How do I communicate in a planet?

Write your message in the "click to talk" box under the avatars.


- Videos

The new Cartoon experience allows you to drag the icon of the video, game, etc. to the central screen without opening any further pages.

How can I do to share videos with my friends?

Drag the icon of the video you want to share towards the icon/avatar of your friend in your contact list.

Why is the video taking so long to load?

Most of our videos are files with sizes that may go between 500 k and 1, 5 MB. Depending on your internet connection, videos may take a few minutes to upload. If you want information about high speed access, please contact you local service provider operator.

Why looks funny the page in my computer?

CartoonNetwork 2.0 looks better in the latest Internet Explorer, Flash and Java components.

I'm looking for a particular video but I can't find it.

Try searching the video through the picker located in the upper right of the screen. Use the searcher there. You can search games and videos by show or favorite characters.


- My profile

The Avatar is the way you will be represented in the Cartoon community. You can create your Avatar anyway you'd like it using the different tools in the site.

Avatar's questions

When you register, you can create your own avatar with all the different options we have (hair, eyes, colors, etc). Then, you can add costumes and keep modifying it as many times you wish. Both, your avatar and costume are modifiable. You can disguise as your favorite Cartoon character as many times you wish to.

Why I can't create my avatar?

To create an avatar you must be registered and logged in.